Privacy & Terms
This Privacy Notice explains the types of personal information we collect and how we use, disclose and protect that information.
- What personally identifiable information is collected from you through the web site and how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
One Carat’s collects and uses Users’ personal information for the following purposes:
- To improve customer service
- To help us to more effectively respond to your customer service requests and support needs.
- To personalise user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To improve our Site
- We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To send periodic emails
One Carat’s is the sole owner of the information collected on this site. The only information One Carat’s has access to collect is information that was voluntarily given when registering in the Site such as name, address, phone and billing information via email or other direct contact from you. One Carat’s will not sell or rent this information to anyone.
One Carat’s will use your information to respond to you, regarding the reason you contacted us. One Carat’s will not share your information with any third party outside of the organisation, other than as necessary to fulfil the request of the User, e.g. to ship an order.
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Users may opt out of any future contacts from us at any time. Users can do the following at any time by accessing “My Account” in Site or directly through email or telephone.
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data
One Carat’s adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
One Carat’s takes precautions to protect your information. When Users submit sensitive information via the website, their information is protected both online and offline.
Wherever One Carat’s collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. Users can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
While One Carat’s use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We use the finest quality of precision cut VS quality melee (accent stones) on all of our designs which makes insures that your jewelry will sparkle with brilliance.
Is to custom designing and making every piece one-of-a-kind. Our master jewellers will meticulously set each stone, laser assemble, and polish your new heirloom to a pristine finish.